Privacy policy
Privacy policy.
Your data, handled with care. What we collect through this website, why, and the choices you have. Last updated 7 October 2026.
Who we are
Metal Craft Engineering Private Limited (“Metal Craft”, “we”), CIN U51503WB2003PTC097116, 1B, Elgin Road, 1st Floor, Kolkata 700 020, India. Questions about this policy or your data: [email protected] or +91 33229 01911.
What we collect
Only what you choose to send us: the name, company, email address, phone number and project details you enter in our enquiry form, or send by email or phone. The enquiry form also sends which division you were browsing, Railway Bridges or Heavy Engineering & Precision Fabrication, which holds no personal data. We do not run analytics, advertising or tracking tools on this website, and we do not create user accounts.
How the enquiry form works
Form submissions are relayed to our inbox by FormSubmit (formsubmit.co), a third-party form service, which processes them under its own privacy policy. Before delivering a submission, FormSubmit may ask you to complete a Google reCAPTCHA check, which Google processes under its privacy policy. Our hosting provider, Cloudflare, processes technical data such as IP addresses in its logs to deliver the site and protect it from abuse.
Why we use it
To reply to your enquiry, prepare quotations and carry out any work you ask us to do. We rely on your consent when you send an enquiry, and on legitimate business purposes for records we must keep.
How long we keep it
Enquiry emails are kept for as long as needed to handle the enquiry and any resulting order, and afterwards only as long as Indian law requires for business records.
Sharing
We do not sell or rent personal data. We share it only with the service providers named above, or where the law requires us to.
Your rights
Under the Digital Personal Data Protection Act, 2023 you may ask to access, correct or erase your personal data, withdraw consent, or raise a grievance. Email [email protected] and we will respond within a reasonable time.
Children
This website is intended for businesses and is not directed at children.
Changes
If this policy changes, the new version will be posted on this page with a new date. See also our Cookie Policy.